The Harbour is expanding into the African Union

The Harbour is set to begin its expansion into the African Union. Services offered by The Harbour will be rolled out in stages and will differ depending on the country due to delays. A road map for other African countries is currently being developed. We will clearly outline the implications of these delays to our customers in the African Union.

Countries We Ship To

  • Algeria
  • Angola
  • Botswana
  • Egypt
  • eSwatini
  • Kenya
  • Lesotho
  • Morocco
  • Mozambique
  • Namibia
  • Nigeria
  • Rwanda
  • South Africa
  • Zambia

Affiliate Program

  • Algeria
  • Angola
  • Botswana
  • Egypt
  • eSwatini
  • Kenya
  • Lesotho
  • Morocco
  • Mozambique
  • Namibia
  • Nigeria
  • Rwanda
  • South Africa
  • Zambia

Merchant Services & Fulfilment

  • South Africa

Free Shipping

Free shipping is offered on certain items in the African Union. Some items may be subject to high shipping costs depending on region.

Returns & Refunds

The following countries qualify for free returns:

  • South Africa

The following countries do not qualify for free returns:

  • Algeria
  • Angola
  • Egypt
  • eSwatini
  • Kenya
  • Lesotho
  • Morocco
  • Mozambique
  • Nigeria
  • Rwanda
  • Zambia

The following countries qualify for green returns:

  • Algeria
  • Angola
  • Botswana
  • Egypt
  • eSwatini
  • Kenya
  • Lesotho
  • Morocco
  • Mozambique
  • Namibia
  • Nigeria
  • Rwanda
  • South Africa
  • Zambia

The Harbour is committed to reducing its carbon foot print by offering what is known as Green returns. Green returns are subject to the inspection of the item which need to meet certain criteria. This will be handled by our returns portal and will be granted on a case by case analysis.

Imports & Exports

All products sold to the aforementioned African Union states may qualify for a zero rate VAT charge at checkout. All customs duties and applicable taxes will be the responsibility of the customer. In some instances a product will be presented with the total landed cost at checkout and therefore

What The Harbour is working on

The Harbour is working hard to provide a seamless shopping experience for all our customers and merchants in the African Union. This means providing an experience with no friction between our customers and The Harbour. Our immediate goal is to remove the inconsistent measures regarding customs clearance for imports and exports for our customers and merchants. We will regularly post updates on this issue until it is resolved.

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